NxtPort Statuspage
Latency issues at the Customs Authority
Update - Dear IRP User,

The backlog of AES release messages has been successfully processed.

The remaining release messages of IDMS are currently being worked on, and we will keep you posted.
Mar 11, 2026 - 17:29 CET
Update - Dear IRP User,

Customs is still working on the remaining release messages of AES & IDMS which should be resolved by COB.

In the meantime Customs will communicate an emergency procedure how to proceed with IDMS-declarations for which the TSD is fully written off.

We will provide an update later on today.
Mar 11, 2026 - 14:00 CET
Update - Dear IRP User,

The backlog of NCTS release messages has been successfully processed yesterday evening.

The remaining release messages of AES & IDMS are currently being worked on, and we will keep you posted.
Mar 11, 2026 - 08:37 CET
Update - Dear IRP User,

The backlog of NCTS release messages has been successfully processed yesterday evening.

The remaining release messages of AES & IDMS are currently being worked on, and we will keep you posted.
Mar 11, 2026 - 08:33 CET
Update - Dear IRP User,

The backlog of pre-lodged TSD's has been successfully processed this afternoon by the Customs Authority. The last remaining item is the customs release messages which they are currently working on.

We will keep you posted.
Mar 10, 2026 - 16:35 CET
Update - Dear IRP User,

Failed PN messages of Sunday / Monday-morning have meanwhile been successfully processed by the Customs Authority.

Backlog of pre‑Logged TSDs and Release messages will be processed shortly.

We will keep you posted.
Mar 10, 2026 - 11:27 CET
Update - Dear IRP User,

The messages have been processing correctly again since 12:00.

Customs Authority is currently recovering the messages from 08/03/2026 10:15 until 09/03/2026 12:00.
Mar 09, 2026 - 17:29 CET
Update - We are continuing to monitor for any further issues.
Mar 09, 2026 - 12:03 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 09, 2026 - 11:31 CET
Investigating - Dear IRP User,

We have been informed of latency issues at the Customs Authority impacting the delivery of customs messages.

This issue occurred since 8/3/26 10:15.

Message processing experienced delays originating to the Customs Authority systems.

The issue has been escalated to the Customs Authority, they are currently conducting an investigation.
Mar 09, 2026 - 08:17 CET

About This Site

Welcome to the statuspage of NxtPort. Here you can find an overview of our services, see if there is planned maintenance scheduled or whether there is an outage ongoing. Subscribe to updates to receive this information automatically.

Uptime over the past 90 days. View historical uptime.
Cpu PRD Operational
90 days ago
99.95 % uptime
Today
User Interface Operational
90 days ago
99.93 % uptime
Today
API Operational
90 days ago
99.97 % uptime
Today
Notification Channels Operational
90 days ago
99.93 % uptime
Today
MyPoab Login Operational
90 days ago
99.97 % uptime
Today
Cpu Test Operational
90 days ago
99.89 % uptime
Today
User Interface Operational
90 days ago
99.7 % uptime
Today
API Operational
90 days ago
99.94 % uptime
Today
Notification Channels Operational
90 days ago
100.0 % uptime
Today
My Poab Login Operational
90 days ago
99.94 % uptime
Today
IRP PRD Operational
90 days ago
100.0 % uptime
Today
User Interface Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
My Poab Login Operational
90 days ago
100.0 % uptime
Today
Customs Operational
90 days ago
100.0 % uptime
Today
IRP Test Operational
90 days ago
99.91 % uptime
Today
User Interface Operational
90 days ago
99.75 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
My Poab Login Operational
90 days ago
100.0 % uptime
Today
Eclic PRD Operational
90 days ago
100.0 % uptime
Today
User Interface Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Eclic Test Operational
90 days ago
100.0 % uptime
Today
User Interface Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Port Voyages PRD Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Port Voyages Test Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Import Consignment PRD Operational
90 days ago
100.0 % uptime
Today
Export Manifest PRD Operational
90 days ago
100.0 % uptime
Today
Bulkchain PRD Operational
90 days ago
100.0 % uptime
Today
ETA Terminal PRD Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 12, 2026

No incidents reported today.

Mar 11, 2026

Unresolved incident: Latency issues at the Customs Authority.

Mar 10, 2026
Mar 9, 2026
Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026
CPu Test Environment (UAT) unavailable due to release 4.8.0
Completed - The scheduled maintenance has been completed.
Mar 6, 13:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 12:00 CET
Scheduled - Dear CPu user,

In a continuous effort to improve the Certified Pick up application, we will perform maintenance to deploy release 4.8.0.
Please find release notes https://documentation.nxtport.com/certified-pickup/certified-pick-up-v4-8-0.

The CPu application on UAT will be unavailable during the scheduled timeframe.

Our apologies for the inconvenience.

Kind regards,

NxtPort
Mar 4, 16:51 CET
Mar 5, 2026
Production Environment (PRD) maintenance: CPu release 4.7.1 and security patch (no downtime)
Completed - The scheduled maintenance has been completed.
Mar 5, 13:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 12:00 CET
Scheduled - Dear user,

In a continuous effort to improve the Certified Pick up application, we will perform maintenance to deploy release 4.7.1. Please find release notes https://documentation.nxtport.com/certified-pickup/certified-pick-up-v4-7-1.

Next to that, a security patch will be provided for CPu and other products (IRP is not impacted).

The applications on PRD will be available during the scheduled timeframe, there's no downtime expected.

Kind regards,

NxtPort
Mar 3, 10:59 CET
Mar 4, 2026
General Security Maintenance for Production Environment (PRD)
Completed - The scheduled maintenance has been completed.
Mar 4, 23:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 22:00 CET
Scheduled - Dear NxtPort customer,

In a continuous effort to improve the NxtPort applications, we will perform a security maintenance.
There is no downtime expected during this maintenance.

Kind regards,

NxtPort
Feb 27, 17:30 CET
Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026
New IRP Production Environment (PRD) release of version v1.2.4, no downtime expected
Completed - The scheduled maintenance has been completed.
Feb 26, 19:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 18:30 CET
Scheduled - Dear IRP user,

In a continuous effort to improve the Inbound Release Platform application, we will perform maintenance to deploy release v1.2.4.
Please find the relevant release notes on https://documentation.nxtport.com/irpcr/?l=en.

The IRP application on PRD is expected to remain available during the scheduled timeframe, however some delay on the asynchronous processing is possible.

Our apologies for any inconvenience.

Kind regards,

NxtPort
Feb 26, 13:06 CET
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